Shipping
Shipping time depends on whether the item is in stock or not. Made-to-order items will typically take 2-3 weeks, and turnaround time should be specified on each listing, respectively. If turnaround not specified and in-stock, item should ship out within 2-4 business days. Once the item is shipped out, you should receive a confirmation e-mail with your tracking number. If you have placed an order but have not received a confirmation e-mail, please contact us at hola@cruda-studio.com
Returns
Since we are a small company, and each made-to-order item is planned out according to expenses and wages paid out to our partners in Guatemala, we only accept returns for credit or exchanges for another lower priced or equally priced item within 7 days of receipt. We will refund any difference for a lower priced item, but will not refund any shipping costs unless the shipment was made by mistake or you received the incorrect item.